Shipping Policy

We are committed to maintaining customer satisfaction, trust and integrity by delivering quality products and customer service with the best industry practices and continuous process improvement.  We thank you for shopping with us.
 

 As of April 3, 2020, the USPS is temporarily suspending outbound deliveries to countries that are no longer able to process or deliver shipments originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic.
 

The USPS will no longer accept shipments with destinations to the following countries: 

Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Burkina Faso, Cape Verde, Cayman Islands, Chad, Chile, Cook Islands, Costa Rica, Cuba, Dominican Republic, Estonia, Faroe Islands, Fiji, French Polynesia, Gambia, Guatemala, Guinea Bissau, Guyana, Haiti, Honduras, India, Israel, Jamaica, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Malawi, Maldives, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Morocco, Nepal, New Caledonia, Nicaragua, Oman, Papua New Guinea, Paraguay, Peru, Philippines, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, Suriname, Swaziland (Eswatini), Tajikistan, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, United Arab Emirates, Uruguay, Vanuatu, Venezuela
 

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All packages are shipped via the United States Postal Service.  


Domestic Orders


Priority Mail is available for an extra charge. Delivery 2-6 business days*

Priority Express is also available for an extra charge. Delivery 1-3 business days.*


International Orders

Please note that international shipping rates are solely for shipping and do not include customs charges. Please refer to your local postal service provider to inquire about customs charges for your country.

 

Priority Mail International delivery 6-10 business days.*

Priority Express International delivery 3-5 business days.*


*These are estimates and exact delivery time is not guaranteed.  The only service that guarantees delivery time is Priority Express and Priority Express International to these countries only: Australia, Canada, China, France (does not include Corsica and Monaco), Great Britain and Northern Ireland, Hong Kong, Israel, Japan, New Zealand, South Korea, Spain (does not include Canary Islands), Sweden, Switzerland, Thailand.
 

Delivery times are from the time of order fulfillment and not from time of order placement.  Orders placed on weekends or holidays will be shipped on the following business day. We are open as is necessary due to COVID, on lab restrictions at Jet Propulsion Laboratory. We are closed on weekends and federal holidays.

Jet Propulsion Laboratory | 4800 Oak Grove Drive, MS 114-104 | Pasadena, CA 91109  |  818-354-6120
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